:root{--ink:#10233f;--muted:#64748b;--line:#dbe4ee;--brand:#0e9f78;--brand2:#1769aa;--bg:#f6f9fc;--white:#fff;--warn:#a16207}
*{box-sizing:border-box}html{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg)}body{margin:0}a{color:var(--brand2);text-decoration:none}a:hover{text-decoration:underline}.site-header{position:sticky;top:0;z-index:10;display:flex;align-items:center;gap:24px;padding:12px clamp(20px,5vw,72px);background:rgba(255,255,255,.96);border-bottom:1px solid var(--line)}.brand{display:flex;align-items:center;gap:12px;font-size:18px;font-weight:800;color:var(--ink);white-space:nowrap}.brand:hover{text-decoration:none}.brand img{display:block;width:160px;height:40px;object-fit:contain}.brand span{padding-left:12px;border-left:1px solid var(--line);color:var(--brand)}nav{display:flex;flex-wrap:wrap;gap:18px;flex:1}nav a{font-size:14px;font-weight:650;color:#334155}.header-search input,.search-large input,input,textarea,select{font:inherit;border:1px solid #cbd5e1;border-radius:10px;padding:10px 12px;background:#fff}.header-search input{width:170px}main{min-height:70vh}.hero{padding:88px clamp(20px,8vw,120px) 68px;background:linear-gradient(135deg,#09233f,#0d6b73);color:#fff}.hero h1{font-size:clamp(42px,7vw,78px);line-height:1;margin:0 0 20px}.hero p{max-width:760px;font-size:21px;color:#d8f3ee}.search-large{display:flex;max-width:700px;margin-top:32px}.search-large input{flex:1;border-radius:12px 0 0 12px;padding:15px}.search-large button{border:0;border-radius:0 12px 12px 0;padding:0 24px;background:var(--brand);color:#fff;font-weight:700}.section,.content-shell{max-width:1180px;margin:auto;padding:56px 24px}.section-title{font-size:32px;margin:0 0 10px}.section-lead{color:var(--muted);margin-bottom:28px}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:18px}.card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:24px;box-shadow:0 8px 24px rgba(15,35,60,.05)}.card h2{font-size:20px;margin:8px 0}.card p{color:var(--muted);line-height:1.65}.eyebrow{text-transform:uppercase;letter-spacing:.1em;font-size:11px;font-weight:800;color:var(--brand)}.badge{display:inline-block;padding:5px 10px;border-radius:999px;background:#e7f7f2;color:#08745a;font-size:12px;font-weight:700}.notice{padding:14px 16px;border:1px solid #f6d889;border-radius:12px;background:#fff8df;color:#7a4b00}.content-layout{display:grid;grid-template-columns:minmax(0,760px) 260px;gap:50px}.article{background:#fff;border:1px solid var(--line);border-radius:16px;padding:clamp(24px,5vw,52px);line-height:1.75}.article h1{font-size:clamp(32px,5vw,52px);line-height:1.08}.article img{max-width:100%}.meta{color:var(--muted);font-size:14px}.sidebar{position:sticky;top:100px;align-self:start}.form-card{max-width:760px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:28px}.field{display:grid;gap:7px;margin-bottom:17px}.field label{font-weight:700}.field input,.field textarea,.field select{width:100%}.field textarea{min-height:140px;resize:vertical}.btn{display:inline-block;border:0;border-radius:10px;padding:11px 18px;background:var(--brand);color:#fff;font-weight:750;cursor:pointer}.btn.secondary{background:#e8eef5;color:var(--ink)}.status-row{display:flex;justify-content:space-between;gap:20px;padding:17px 0;border-bottom:1px solid var(--line)}.status-dot{width:10px;height:10px;display:inline-block;border-radius:50%;margin-right:8px}.operational{background:#16a34a}.degraded{background:#eab308}.outage{background:#dc2626}.empty{padding:30px;border:1px dashed #cbd5e1;border-radius:12px;color:var(--muted)}table{border-collapse:collapse;width:100%;background:#fff}th,td{text-align:left;padding:12px;border-bottom:1px solid var(--line)}footer{padding:36px clamp(20px,5vw,72px);background:#0b1d34;color:#b8c6d8;display:flex;gap:24px;justify-content:space-between;align-items:center;flex-wrap:wrap}footer a{color:#d9f4ed}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}[dir=rtl] .status-dot{margin-right:0;margin-left:8px}[dir=rtl] th,[dir=rtl] td{text-align:right}
.language-form{display:flex;align-items:end}.language-form label{display:grid;gap:5px}.language-form select{min-width:190px}
.admin-shell{max-width:1180px;margin:0 auto;padding:64px 24px 80px}.admin-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:32px;margin-bottom:28px}.admin-heading h1{margin:7px 0 10px;font-size:clamp(32px,5vw,48px);line-height:1.1}.admin-heading p{max-width:760px;margin:0;color:var(--muted);font-size:17px;line-height:1.65}.admin-signout{flex:0 0 auto}.admin-capabilities{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin:24px 0}.admin-capability{display:grid;gap:7px;min-height:116px;padding:20px;background:#fff;border:1px solid var(--line);border-radius:14px;color:var(--ink);box-shadow:0 6px 20px rgba(15,35,60,.04)}.admin-capability:hover{text-decoration:none;border-color:#72c9b7;transform:translateY(-1px)}.admin-capability strong{font-size:16px}.admin-capability span{color:var(--muted);font-size:13px;line-height:1.5}.admin-editor,.admin-login-card{background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 12px 36px rgba(15,35,60,.07)}.admin-editor{padding:clamp(24px,4vw,42px)}.admin-editor-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;padding-bottom:24px;margin-bottom:26px;border-bottom:1px solid var(--line)}.admin-editor-heading h2,.admin-login-card h2{margin:0 0 7px;font-size:25px}.admin-editor-heading p,.admin-login-card p{margin:0;color:var(--muted);line-height:1.55}.admin-form{display:grid;gap:22px}.admin-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px 24px}.admin-form label{display:grid;align-content:start;gap:8px;font-weight:700;color:var(--ink)}.admin-form label span{font-size:14px}.admin-form input,.admin-form select,.admin-form textarea{width:100%;min-width:0}.admin-form textarea{resize:vertical;line-height:1.6}.admin-form small{color:var(--muted);font-size:12px;font-weight:400;line-height:1.45}.admin-field-wide{grid-column:span 2}.admin-field-full{grid-column:1/-1}.admin-code-editor{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:14px;background:#fbfdff}.admin-form-actions{display:flex;align-items:center;gap:18px;padding-top:4px}.admin-form-actions p{margin:0;color:var(--muted);font-size:13px}.admin-login-card{max-width:500px;padding:34px;margin:36px auto}.admin-login-card .admin-form{margin-top:24px}.notice.error{border-color:#fecaca;background:#fef2f2;color:#991b1b}.notice.success{border-color:#bbf7d0;background:#f0fdf4;color:#166534}
.admin-capability.active{border-color:var(--brand);box-shadow:0 0 0 2px rgba(14,159,120,.13)}.admin-content-list{padding:clamp(22px,3vw,32px);margin-bottom:24px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 12px 36px rgba(15,35,60,.07)}.admin-list-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:20px}.admin-list-heading h2{margin:0 0 6px}.admin-list-heading p{margin:0;color:var(--muted)}.admin-list-actions{display:flex;gap:10px;flex-wrap:wrap}.admin-table-wrap{overflow-x:auto}.admin-table{min-width:760px}.admin-table th{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.admin-table td{font-size:14px}.admin-table code{font-size:12px}.admin-form input:disabled{background:#f1f5f9;color:#475569}
.admin-table td small{display:block;color:var(--muted);margin-top:4px}.admin-ticket-filter{display:flex;gap:8px;align-items:center}.admin-ticket-detail{padding:clamp(24px,4vw,42px);background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 12px 36px rgba(15,35,60,.07)}.ticket-message{margin:16px 0;padding:18px 20px;border-radius:12px;background:#f5f8fb;border:1px solid var(--line);line-height:1.65}.ticket-message.staff{background:#ecfdf5;border-color:#a7f3d0}.ticket-message p{margin:8px 0}.ticket-message small{color:var(--muted)}.ticket-reply-form{margin-top:28px;padding-top:26px;border-top:1px solid var(--line)}.ticket-reply-form select{max-width:320px}
.admin-ticket-token{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 0 20px;padding:18px 20px;border:1px solid #f6d889;border-radius:12px;background:#fff8df}.admin-ticket-token div{display:grid;gap:7px;min-width:0}.admin-ticket-token code{overflow-wrap:anywhere;font-size:14px;color:#7a4b00}.admin-ticket-token p{margin:0;color:var(--muted);font-size:13px}.admin-ticket-token form{flex:0 0 auto}
.btn:disabled{cursor:not-allowed;opacity:.62}.vote-total{display:inline-block;margin-left:12px;color:var(--muted);font-size:14px;font-weight:700}.vote-card-count{display:inline-block;margin-left:10px;color:var(--muted);font-size:13px;font-weight:700}
.feature-decision-card{margin-top:14px;padding-top:12px;border-top:1px solid var(--line);font-size:13px;color:var(--muted)}.feature-official-note{margin:8px 0 0!important;font-size:13px}.feature-official-decision{margin:18px 0;padding:18px 20px;border:1px solid #bbf7d0;border-radius:12px;background:#f0fdf4}.feature-official-decision>.badge{margin-left:10px}.feature-official-decision h3{margin:14px 0 6px;font-size:15px}.feature-official-decision p{margin:0;line-height:1.65}
.feature-language-filter{margin:0 0 24px}.feature-language-filter label{display:grid;gap:6px;font-size:13px;font-weight:700}
.resource-editor{display:grid;gap:10px}.resource-editor-label{font-size:14px;font-weight:700}.resource-editor-tabs{display:flex;gap:4px;padding:4px;border:1px solid var(--line);border-radius:11px;background:#f1f5f9;width:max-content;max-width:100%}.resource-editor-tabs button{border:0;border-radius:8px;padding:9px 14px;background:transparent;color:var(--muted);font:inherit;font-size:13px;font-weight:750;cursor:pointer}.resource-editor-tabs button.active{background:#fff;color:var(--ink);box-shadow:0 2px 8px rgba(15,35,60,.09)}.resource-editor-panel[hidden]{display:none}.resource-source-editor{width:100%;min-height:520px;resize:vertical;border-radius:10px}.resource-preview-frame{display:block;width:100%;height:560px;border:1px solid var(--line);border-radius:10px;background:#fff}.resource-editor>small{color:var(--muted);font-size:12px;line-height:1.5}.tox.tox-tinymce{border-color:#cbd5e1;border-radius:10px}
@media(max-width:900px){.site-header{position:static;flex-wrap:wrap}.brand img{width:140px;height:35px}.brand span{font-size:15px}.header-search{width:100%}.header-search input{width:100%}.content-layout{grid-template-columns:1fr}.sidebar{position:static}.hero{padding-top:58px}}
@media(max-width:900px){.admin-capabilities{grid-template-columns:repeat(2,1fr)}}
@media(max-width:640px){.admin-shell{padding-top:38px}.admin-heading,.admin-list-heading{display:grid}.admin-signout{grid-row:1}.admin-capabilities,.admin-form-grid{grid-template-columns:1fr}.admin-field-wide{grid-column:auto}.admin-form-actions{align-items:flex-start;flex-direction:column}}

/* ==== 文档排版:FAQ / 快速入门 / 用户手册（2026-08-17）==== */
.doc-cat-title{margin:44px 0 16px;padding-bottom:8px;border-bottom:2px solid var(--line);font-size:24px}
.doc-cat-quickstart{color:var(--brand2)}.doc-cat-faq{color:var(--brand)}.doc-cat-manual{color:#0f766e}
.article{max-width:820px;line-height:1.75;font-size:16.5px;color:var(--ink)}
.article h2{margin:34px 0 12px;font-size:26px;line-height:1.3}
.article h3{margin:26px 0 10px;font-size:20px}
.article p{margin:0 0 16px}
.article ul,.article ol{margin:0 0 16px;padding-left:24px}
.article li{margin:6px 0}
.article a{color:var(--brand2);border-bottom:1px solid transparent}.article a:hover{border-bottom-color:currentColor;text-decoration:none}
.article code{background:#f1f5f9;padding:2px 6px;border-radius:6px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.9em}
.article pre{background:#0f172a;color:#e2e8f0;padding:16px 18px;border-radius:12px;overflow:auto;margin:0 0 18px;line-height:1.6}
.article pre code{background:none;color:inherit;padding:0}
.article blockquote{margin:0 0 18px;padding:8px 18px;border-left:4px solid var(--brand2);background:#f8fafc;color:var(--muted)}
.article table{width:100%;border-collapse:collapse;margin:0 0 18px;font-size:15px}
.article th,.article td{border:1px solid var(--line);padding:9px 12px;text-align:left;vertical-align:top}
.article th{background:#f8fafc;font-weight:700}
.article img{max-width:100%;border-radius:10px;border:1px solid var(--line)}
.article hr{border:0;border-top:1px solid var(--line);margin:28px 0}
/* 提示框 */
.callout{margin:0 0 18px;padding:14px 16px;border-radius:12px;border:1px solid var(--line);background:#f8fafc}
.callout.tip{border-color:#5eead4;background:#f0fdfa}.callout.warn{border-color:#fdba74;background:#fff7ed}.callout.note{border-color:#93c5fd;background:#eff6ff}
.callout strong{display:block;margin-bottom:4px}
/* FAQ 折叠 */
.article details{border:1px solid var(--line);border-radius:12px;margin:0 0 12px;background:#fff;overflow:hidden}
.article details[open]{box-shadow:0 1px 6px rgba(0,0,0,.05)}
.article summary{cursor:pointer;padding:14px 18px;font-weight:650;list-style:none;position:relative}
.article summary::-webkit-details-marker{display:none}
.article summary::after{content:'+';position:absolute;right:18px;color:var(--muted);font-weight:700}
.article details[open] summary::after{content:'\2212'}
.article details>*:not(summary){padding:0 18px}.article details>p:last-child{padding-bottom:14px}
/* 快速入门步骤 */
.article ol.steps{list-style:none;counter-reset:step;padding-left:0}
.article ol.steps>li{counter-increment:step;position:relative;padding:0 0 20px 48px;margin:0}
.article ol.steps>li::before{content:counter(step);position:absolute;left:0;top:0;width:30px;height:30px;border-radius:50%;background:var(--brand2);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:15px}
.article ol.steps>li:not(:last-child)::after{content:'';position:absolute;left:15px;top:34px;bottom:2px;width:2px;background:var(--line)}

/* 用户功能门户:图片附件网格 */
.portal-attachment-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(104px,1fr));gap:12px;margin:14px 0 22px}
.portal-attachment{margin:0;border:1px solid var(--line);border-radius:10px;overflow:hidden;background:var(--card,#fff)}
.portal-attachment a{display:block;cursor:zoom-in}
.portal-attachment img{display:block;width:100%;height:104px;object-fit:cover;background:#f2f2f2}
.portal-attachment figcaption{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:6px 10px;font-size:13px}
.portal-attachment figcaption form{margin:0}
.btn-link-danger{background:none;border:0;color:#c0392b;cursor:pointer;font:inherit;padding:0;text-decoration:underline}
.portal-upload-form{margin-top:8px}

/* 工单门户:编号/状态/头部/元信息 */
.ticket-no{color:var(--brand2,#2f855a);font-weight:700}
.ticket-no.lg{font-size:15px}
.portal-ticket-table td .ticket-no{font-size:13px}
.portal-ticket-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}
.portal-ticket-title{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}
.portal-ticket-title h2{margin:0}
.portal-ticket-meta{display:flex;gap:18px;flex-wrap:wrap;color:var(--muted,#667085);font-size:13px;margin:6px 0 14px;padding-bottom:14px;border-bottom:1px solid var(--line)}
tr.is-active{background:rgba(47,133,90,.06)}

/* 图片 lightbox(幻灯片) */
.smw-lightbox{position:fixed;inset:0;z-index:1000;display:none;align-items:center;justify-content:center;background:rgba(0,0,0,.86);padding:40px}
.smw-lightbox.open{display:flex}
.smw-lb-fig{margin:0;max-width:92vw;max-height:92vh;display:flex;flex-direction:column;align-items:center;gap:10px}
.smw-lb-fig img{max-width:92vw;max-height:82vh;object-fit:contain;border-radius:6px;box-shadow:0 12px 48px rgba(0,0,0,.55)}
.smw-lb-fig figcaption{color:#fff;font-size:14px;opacity:.85;text-align:center;max-width:80vw;word-break:break-word}
.smw-lightbox button{position:absolute;background:rgba(255,255,255,.14);color:#fff;border:0;cursor:pointer;border-radius:8px;line-height:1;transition:background .15s}
.smw-lightbox button:hover{background:rgba(255,255,255,.28)}
.smw-lb-close{top:16px;right:20px;width:44px;height:44px;font-size:26px}
.smw-lb-prev,.smw-lb-next{top:50%;transform:translateY(-50%);width:50px;height:64px;font-size:32px}
.smw-lb-prev{left:16px}
.smw-lb-next{right:16px}
.smw-lb-counter{position:absolute;bottom:20px;left:0;right:0;text-align:center;color:#fff;opacity:.75;font-size:13px}

/* 工单创建者操作(取消/关闭/重新打开) */
.portal-ticket-actions{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 18px}
.portal-ticket-actions .inline-form{margin:0}